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Get in Touch

Have a project in mind? Reach out for factory-direct pricing, free technical consultation, and quick sample delivery. Our sales engineers speak English and Chinese and typically respond within 24 hours during business days.

Whether you need a single unit for evaluation, a container order for a national infrastructure project, or ongoing OEM supply, our team is ready to assist. Please include your target wattage, quantity, destination country, and any specific certification requirements in your message for the most accurate quote. You can also download our technical resources directly for product specifications and test reports.

Contact Information

Available Monday through Friday, 9:00 AM to 6:00 PM China Standard Time (UTC+8). We serve customers across Asia, the Middle East, Africa, Europe, South America, and Oceania.

Address

Solar Street Light Office, Room 308M, Huilange BLDG, No. 273, Huangpu Blvd W, Tianhe District, Guangzhou 510620, Guangdong, China

WhatsApp
+86 139-22702227

Send Us a Message

Fill out the form below and our sales team will get back to you with a detailed quotation, typically within one business day. All fields are optional, but providing more detail helps us prepare a more accurate response.

What to Expect After You Inquire

1. Acknowledgment

We typically acknowledge inquiries within a few hours during business days. If you do not receive a response, please check your spam folder or reach out via WhatsApp.

2. Quotation

Our sales engineer will review your requirements and prepare a quotation including unit pricing, shipping estimates, and estimated lead time based on your order specifications.

3. Sample & Order

Once terms are confirmed, we can arrange evaluation samples. Production and shipping timelines depend on order volume, product type, and destination.

Learn More

Why Buy Direct from a Source Factory?

Factory-direct pricing · Full traceability · Reliable lead times · Direct support

Purchasing solar street lights and energy products directly from a source factory offers significant advantages over buying through trading companies or intermediaries. First, pricing: source factories eliminate middleman markups, agent commissions, and multiple logistics transfers, giving B2B buyers access to genuinely competitive ex-factory pricing. Second, quality traceability: factory-direct purchasing means every production batch has complete documentation from raw material intake through manufacturing to final inspection, with unique traceability codes — buyers can request batch-specific test reports and certification documents at any time. Third, reliable lead times: direct communication with the factory eliminates information delays and miscommunication through intermediaries, with transparent visibility into order status and shipment progress. Fourth, direct after-sales support: when technical issues arise or replacement parts are needed, factory engineers respond directly without layers of forwarding through middlemen. VOLTIC operates a 10,000m² self-owned facility in Guangdong where die-casting, SMT assembly, battery integration, and finished product testing are all completed in-house — a genuine source factory with full-chain manufacturing capability.

Information to Prepare Before Inquiring

Target wattage · Order quantity · Destination country · Certification needs · Custom requirements

To help our sales engineers provide a more accurate quotation and product recommendations, we suggest preparing the following information when inquiring: First, your target wattage range or specific model (if unsure, describe the project application scenario and our engineers will recommend suitable options). Second, estimated order quantity — different quantity tiers correspond to different pricing and production arrangements. Third, the destination country and port for more accurate freight estimation. Fourth, any required product certification standards — different countries have different import requirements for solar products, and informing us in advance helps ensure smooth customs clearance. Fifth, any special customization needs such as color temperature preferences, pole height adjustments, logo customization, or packaging requirements. If you cannot provide all of the above at the initial stage, there is no need to worry — we will work through each detail progressively during our communication, ensuring the final proposal meets your requirements.

International Logistics & Shipping Information

FOB/CIF terms · FCL & LCL shipping · Export documentation · Transit times

VOLTIC offers flexible international trade terms and logistics solutions to meet diverse import requirements. Trade terms such as FOB and CIF are available, with the specific approach negotiated based on the client's needs and order details. Shipments depart from major container hub ports in South China with global sailing coverage. Ocean freight options include Full Container Load and Less than Container Load consolidation, with air freight also available for urgent needs. Export documentation includes Commercial Invoice, Packing List, Bill of Lading, Certificate of Origin, and relevant certification documents as required by the destination country. Ocean transit times vary by destination, generally ranging from one week to one month depending on the region. For first-time importers, we can help recommend freight forwarders and customs brokers to assist with destination clearance procedures.

Frequently Asked Questions

MOQ · Sample policy · Payment methods · After-sales service

What is the minimum order quantity?

Solar street lights support small-batch trial orders, with mixed models across different wattages accepted to meet minimum requirements. Sample evaluation quantities can typically be arranged, with pricing depending on the specific model and quantity. MOQs for energy storage and landscape lighting products vary by product type. We understand that new clients need trial orders to verify product quality and market fit, and we are happy to work with you to find a suitable starting arrangement.

Do you provide free samples?

We offer sample support for enterprise clients with clear procurement intent, with specific arrangements negotiable based on the product model and project situation. For established clients or larger projects, more flexible arrangements may be available. Samples typically include complete product specification sheets, test reports, and user manuals for thorough technical evaluation. Shipping method and delivery time vary by destination.

What payment methods do you accept?

We accept standard international trade payment methods including T/T wire transfer and Letters of Credit, with specific terms negotiable based on order size and cooperation stage. For long-term clients, more flexible arrangements may be discussed. All payments are processed through the company's corporate bank account, with official commercial invoices and export documentation provided. Payment currencies are as specified in the contract, with USD, EUR, and CNY commonly accepted.

How is after-sales service provided?

We provide warranty coverage for our solar street light products, with separate performance guarantees for solar panels as specified in the contract. Within the warranty period, we will assist with replacement parts and provide corresponding installation guidance for manufacturing or material defects. Our after-sales team can be reached via email and WhatsApp during business hours, with remote diagnostic support available from factory technicians when needed. For out-of-warranty needs, we aim to assist at reasonable terms. We suggest that clients consider reserving a small percentage of spare parts based on project scale and local logistics conditions for occasional maintenance needs. VOLTIC values every customer's trust and is committed to long-term partnership — after-sales service is not the end of our relationship, but the beginning of ongoing cooperation.

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